How to Sign In to KuCoin (Step-by-step)
1. Visit the Official KuCoin Website
Always go to the official site or use the official KuCoin app. Type kucoin.com directly into your browser or use a saved bookmark. Avoid clicking login links from emails or social media to reduce phishing risk.
2. Enter Your Credentials
On the login page, enter your registered email or mobile number and your password. If you enabled 2‑step verification (2FA), you'll be prompted to enter your verification code from Google Authenticator or SMS.
3. Use 2FA for Stronger Security
KuCoin supports Google Authenticator and SMS verification. We strongly recommend enabling Google Authenticator for better security. Save backup codes and recovery keys in a secure password manager.
4. Confirm Device & IP If Prompted
When logging in from a new device or location, KuCoin may require additional verification. Follow the prompts, check your email for device confirmation requests, and avoid granting access to unknown devices.
Troubleshooting Common KuCoin Login Issues
Forgot Password
Click the "Forgot password" link on the login page, enter your registered email, and follow the password reset steps. If you do not receive an email, check spam folders and ensure you entered the correct address.
2FA Lost or Not Working
If you lose access to Google Authenticator, use your saved recovery key or backup codes. If you do not have backups, follow KuCoin's official account recovery process — expect identity verification. Never share your 2FA codes or backup keys with anyone.
Account Locked or Suspicious Activity
For account locks or activity alerts, contact KuCoin support directly through their official support portal. Provide only the requested information and avoid sharing passwords. Keep copies of your support ticket ID.
Best Practices for a Secure KuCoin Login
- Use a unique, strong password and a reputable password manager.
- Enable Google Authenticator (preferably) and keep backup codes offline.
- Whitelist withdrawal addresses if you regularly send funds to a fixed destination.
- Keep your OS and browser updated and use hardware wallets for large balances.
Frequently Asked Questions (FAQ)
Q: Can I login to KuCoin with email only?
A: Yes — use your registered email address or phone number with your password and 2FA if enabled.
Q: How long does a password reset take?
A: Password reset emails usually arrive within minutes. If not, check spam and ensure the request was sent to the correct email address.
Q: Is KuCoin safe to use?
A: KuCoin is a major crypto exchange; safety depends on personal security practices like 2FA, strong passwords, and cautious handling of emails/links.